Documentation Index

Fetch the complete documentation index at: https://docs.aftersell.com/llms.txt

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This guide covers how to configure and manage reward tiers, set up different reward types, and customize the customer-facing messaging. 📘 This is the second of three guides on configuring the Rewards Module.
See also:
General Settings | Advanced Settings

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Managing Reward Tiers

You can configure up to four reward tiers in Upcart’s reward bar. The tier settings section displays a tabbed interface where you can manage each tier individually. The header shows how many tiers you’ve created (e.g., “2 of 4 tiers created”). By default, one tier appears. Click the + Add tier button to create additional tiers (up to your maximum limit). To switch between tiers, click on the tier tabs at the top of the settings panel. To delete a tier, click the X icon on the active tier’s tab.

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Show Reward Icons

Enable this toggle to display an icon alongside your reward tier. Icons are shown automatically if you have more than one tier.

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Reward Types

The Reward Type dropdown determines what kind of reward you’re offering. The Tiered Rewards module is a visual progress bar and does not apply the underlying discount or shipping on its own. To activate the actual reward when a customer reaches a tier, create a matching rule in the Discounts module inside Upcart (the simplest option), set up an automatic discount in Shopify Admin, or use a discount management app like Abra.

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Shipping

Shows a truck icon in the cart drawer. Requires a matching free shipping rule, either in the Discounts module (Free Shipping reward type, Cart Total Threshold trigger), in Shopify Admin as an automatic discount, or via a discount management app like Abra.

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Discount

Shows a discount tag icon. Requires a matching discount rule, either in the Discounts module (Cart Discount reward type, Cart Total Threshold trigger), in Shopify Admin as an automatic discount, or via a discount management app like Abra.

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Advanced Discount Code Option

With the Discount reward type, you can optionally assign a manual discount code that automatically applies when the tier is reached.

• This overrides any manually applied code
• The code stays applied even if the tier is no longer met
• This behaves like a standard Shopify discount once triggered

Manual discount code stops working when tiered rewards are active If your manual discount code stops applying at checkout while tiered rewards are active, this is typically a Shopify discount combination issue. Free product and free shipping reward tiers use Shopify discounts under the hood, if the manual code isn’t set to combine with other discounts, Shopify will block it. Fix: In Shopify Admin, open the discount code and enable “Combine with other discounts.” The manual code should then apply alongside active reward tiers as expected.

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Product

Shows a gift box icon

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Duplicate Product Setup

1. Duplicate the product in Shopify
2. Set the duplicated version’s price to $0
3. Add “Free” to the title to differentiate it
4. Use that product as the reward in Upcart

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Discount Method

You can also create an automatic discount in Shopify to apply a 100% discount to the reward product. This approach supports inventory tracking, but note that only one automatic discount can be applied per checkout. If another is already active, it may override the product reward discount. For more info, refer to Shopify Discount Documentation. 🛍️ Multiple Product Reward:
You can add up to four products to a single reward tier.
When the tier is reached, all products are added to the cart, customers cannot choose just one.

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Reward Configuration Fields

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Reward Description

Set the display title shown below the reward icon in the cart drawer.

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Minimum Amount

(Shown if Reward Basis = Cart Total)
The cart’s total (in your store’s primary currency) required to unlock the reward.

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Item Count

(Shown if Reward Basis = Item Count)
The number of cart items required to unlock the reward.

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Title before achieving tier

Customize the message shown above the reward bar when the customer hasn’t yet reached the reward.

• Format text using bold, italics, underline, or color
• Use the variable {AMOUNT} to dynamically insert how much more the customer needs to spend if you are using the Cart Total rewards calculation
• Use the variable {COUNT} to dynamically display how many more items the customer needs to add if you are using the Cart Quantity reward calculation