> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aftersell.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring post-purchase offer settings

> Learn how to configure settings for your post-purchase offers, including custom order tags, discounts, and product options.

When creating or editing a post-purchase offer, you have several configuration options to customize how the offer appears and behaves. This guide covers the key settings available for V2 post-purchase offers.

***

### Searching offer settings

The post-purchase offer editor includes a **Search settings** box at the top of the left sidebar. You can use it to quickly find any setting across your offer without scrolling through each section manually.

As you type, results are grouped into three categories:

* **This offer** — settings within the offer's existing widgets. Selecting a result switches to the relevant widget, opens the section, and jumps directly to the field.
* **Add widget** — widgets not yet added to the offer. Selecting a result adds the widget and opens its settings.
* **Funnel settings** — links to funnel-level pages such as triggers, targeting, A/B testing, translations, and analytics.

This feature is available on V2 post-purchase offers only.

***

### Custom order tags

You can add a custom tag to any V2 post-purchase offer to track which specific upsell a customer accepted. When a customer accepts an offer with a custom tag configured, that tag is automatically applied to their Shopify order alongside the standard "Aftersell Upsell" tag.

#### Why use custom order tags?

Custom order tags give you more granular tracking and help you:

* Identify which specific upsell offer was accepted
* Segment orders by promotion or campaign
* Filter orders in Shopify by upsell type
* Track performance of different offers within the same funnel

#### How to add a custom order tag

1. Navigate to **Post-purchase Funnels** in the Aftersell admin.
2. Select the funnel containing the offer you want to tag.
3. Click **Edit offer** on the offer you want to configure.
4. In the offer settings, find the **Order Tag** field.
5. Enter your custom tag (up to 40 characters).
6. Click **Save**.

#### Tag requirements

* Maximum 40 characters
* Can include letters, numbers, hyphens, and spaces
* Must follow Shopify's order tag requirements

#### How custom tags are applied

When a customer accepts an offer with a custom tag configured:

* The standard "Aftersell Upsell" tag is applied to the order
* Your custom tag is also applied to the order
* Both tags appear in the order details in Shopify
* You can search and filter orders by your custom tag in the Order Browser

**Tip:** Use descriptive, consistent naming for your tags. For example: "summer-promo-accepted", "bundle-upsell", "vip-offer", "clearance-upsell".

#### Per-offer configuration

Custom tags are configured per offer, not per funnel. This means:

* Different offers in the same funnel can have different custom tags
* You can track exactly which offer in a multi-offer funnel was accepted
* Each offer's tag is independent and can be changed without affecting other offers

***

### Product selection and discounts

When configuring your offer, you can:

* Select specific products or use automatic recommendations
* Apply percentage or fixed-amount discounts
* Add product badges (like "Bestseller" or "New")
* Configure subscription options if applicable

#### Setting a discount

When configuring a discount on your offer, you set two separate fields:

* **Discount type** — choose between **Percentage** (e.g. 20% off) or **Fixed amount** (e.g. \$10 off).
* **Discount value** — enter the amount. The field shows a `%` suffix for percentage discounts or your store's currency symbol as a prefix for fixed-amount discounts so the unit is always clear.

A live preview line appears beneath the value field showing how the discount applies to a sample product price — for example, "If your product is \$50.00, customer pays \$40.00 (saves \$10.00)". If you have a specific product selected on the offer, the preview uses that product's price instead of the sample price.

Percentage discounts are capped at 100%. If you enter a value above 100%, or switch from a fixed amount to a percentage while the value exceeds 100%, the value is automatically reduced to 100%.

#### Discount display options

You can choose to display your discount as a monetary value (for example "Save \$6") or as a percentage (for example "Save 20%"). To change this, open the offer settings and adjust the discount display option to your preferred format.

Aftersell supports displaying either a monetary discount or a percentage discount, but not both at the same time. Choose the format that best suits your store.

#### Rounding rules for percentage discounts

When displaying a percentage discount, Aftersell applies the following rounding rules:

* Percentages with decimals up to **.80** are rounded down.
* Percentages with decimals of **.81** or higher are rounded up.

For example:

* A discount of **39.56%** will display as **39%**
* A discount of **39.81%** will display as **40%**

For more details on product selection, see the [Quickstart Guide](/aftersell/quickstart_guide_to_aftersell).

***

### Offer design and messaging

Customize how your offer appears to customers:

* Add custom text and headlines
* Include countdown timers for urgency
* Configure product images and layout
* Match your brand's checkout styling

For more information on offer design, see [Post-purchase Branding Settings](/aftersell/post_purchase_branding_settings).

***

### Need help?

If you have questions about configuring your post-purchase offers or custom order tags, our support team is here to help. Reach out via chat or email us at [support@aftersell.app](mailto:support@aftersell.app).
